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Support
Below are links to specific user pages. We recommend having users linked to your home page because from this page users can get to all areas of your support system.
You can customize your help desk and take out certain user sections. The way to do this is to disable the sub-navigation buttons. You have full control over the navigation button by going to the following section in your administrative area:
Customize Support Desk -> Customize Sub-Navigation
If you are looking to just incorporate the live chat icons into your existing website then you should go to the following area in your administrative area:
Generate Code
Your user links are as follows:
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Page
|
Description |
|
Home Page
(Recommended link to send users) |
This
section has links to all sections in your support system. You can also totally customize this page from the admin pages. |
|
From
this link you can link your users to your comprehensive knowledgebase. |
|
|
From
this section you can link your users to a series of interactive questions and answers. |
|
|
From
this section you can link your users to an area where they can submit a new support ticket. |
|
|
From
this area you can link registered users to a page where they can login and manage their support tickets and profile. |
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